The fuel price is said to continue to break new ground as the year comes to a close, with estimates of R20 per litre in 2022 having a strong possibility of becoming a concerning reality. The ongoing record-high fuel prices place companies under immense pressure to find cheaper ways of doing business – particularly those…
The impact of the Covid-19 pandemic has dramatically changed buying behaviours to the point that existing supply chain strategies are no longer effective. “New market requirements include consumer attraction to high-value offerings, digital engagements, and a major increase in remote working and e-commerce,” says Lukas Potgieter, chief operating officer at VSC Solutions. Companies must determine…
Have complete control over every aspect of customer orders and take your customer service to the next level. Your core business is customer service. Guaranteeing orders are executed timeously and without unnecessary complications and delays is what will set you apart from the rest. The VSC Order Solution is a locally developed, hosted and fully…
Improve customer service and maximise sales with the efficiency and transparency of the VSC Sales Rep app. Ensuring your sales representatives have the best tools available to them allows for more time for what is truly important – excellent, timeous customer service. Time spent tracking customer information and leads limits the potential and reach of…
Protect your work force, your distribution system and society with swift and decisive action informed by timely, accurate data. Hyper-vigilance is key to protecting the people who put themselves at risk to ensure delivery of the essentials needed to sustain society. Now, more than ever, exact and immediate information relating to your drivers, their routes,…
Many manufacturers and retailers still trust manual processes when ordering from suppliers as they believe that this is the only way to have complete control over their information. This habit however poses a major risk in the face of accelerating business changes and hides within it major inefficiencies, which translates to increased cost. “Local organisations…
The logistics industry is geared to quickly hire operational skills like pickers, packers, and drivers based on seasonal scalability, but in a highly competitive environment this isn’t enough anymore to ensure business profitability and happy customers. “A shortage of specialised skills that operate the technology optimising distribution of goods to customers is threatening even the…
VSC Solutions has received one of the coveted Spar Supplier of the Year awards for a solution that improved driver safety and fleet efficiency. “Our service to our customers is very dependent on the quality of the service delivered by our fleet,” says Trevor Currie, Group Logistics Executive of SPAR. “Not only do we need…
